Privacy policy
Last updated: May 29, 2026
Lumetrov operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Lumetrov is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.
We may collect or process the following categories of personal information:
- Contact details including name, email address, billing address, shipping address, and phone number
- Financial information including payment details and transaction information
- Account information such as login credentials, preferences, and settings
- Transaction information including purchase, return, exchange, and order history
- Communications including customer support messages and inquiries
- Device information such as IP address, browser type, and identifiers
- Usage information related to how you interact with our Services
Sources of Personal Information
We may collect personal information from:
- Direct interactions with you (orders, account creation, customer support)
- Automatic collection through cookies, analytics tools, and similar technologies
- Service providers and partners supporting payment, shipping, and fulfillment
- Third parties where permitted by law
How We Use Personal Information
We use personal information to:
Provide and Operate Services
Process orders, handle payments, arrange shipping, manage returns, exchanges, and provide customer support.
Improve and Personalize Experience
Enhance user experience, recommend products, and improve our Services.
Marketing and Advertising
Send promotional communications and display relevant advertisements, where permitted.
Security and Fraud Prevention
Detect, prevent, and investigate fraudulent, unauthorized, or illegal activity.
Legal Compliance
Comply with applicable laws, regulations, and legal requests.
Sharing of Personal Information
We may share your personal information in limited situations, including:
- With Shopify and service providers (payment processors, logistics, analytics, IT services)
- With marketing and advertising partners (where permitted by law)
- When required to complete your transactions or fulfill services
- To comply with legal obligations or protect our rights
- In connection with business transfers such as mergers or acquisitions
Shopify Platform
Our store is hosted on Shopify. Shopify processes personal information on our behalf to provide and improve the Services. Your data may be stored and processed in countries outside your own jurisdiction.
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices.
Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from minors.
Data Security and Retention
We implement reasonable security measures to protect your personal information. However, no method of transmission is 100% secure.
We retain personal information only as long as necessary for operational, legal, and business purposes.
Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request correction or deletion
- Request data portability
- Opt out of marketing communications
- Restrict or object to certain processing activities
International Data Transfers
Your information may be transferred and processed outside your country of residence in accordance with applicable data protection laws.
Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Contact Information
If you have questions or requests regarding this Privacy Policy, you may contact us:
Store Name: Lumetrov
Legal Representative: JENNIFER GIL
Email: admin@lumetrov.shop
Phone: +1 559-762-6839
Business Address: 804 Lafayette Ave, Brooklyn, NY 11221, United States